Privacy Policy

Effective January 21, 2006 – Last updated July 1, 2022

This Privacy Policy ("Policy") explains how Roger Dunn Golf Hawaii, LLc collect, use and share information about you when you access or use our websites or other online or mobile services or applications ("Services"), shop in our stores, attend our events, outings, or trips, or otherwise interact with us. We may supply different or additional notices of our information practices specific to certain programs or activities. We may also provide different notices of our information practices with respect to certain subsidiaries or affiliates, in which case this Policy will not apply.

This Privacy Policy may be updated from time to time. Please check back periodically for further updates and changes. If we make changes, we will notify you by revising the Effective Date above and, in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you. The most updated version will always be available on our website.

Contents

  • Collection of Information

    • Non-Personally Identifiable Data

    • Information You Voluntarily Provide

    • Information Collected from Other Sources

    • Information We Infer or Derive About You

    • Store Cameras

    • Social Media Widget

  • Disclosure of Personal Information

    • Service Providers

    • Legal Requirements

    • Business Transfers

    • Elsewhere at Your Direction

    • Transfer of Information to the U.S. and other Countries

  • Use of Information

  • External Links

  • Cookie Policy

  • Browser-Based Do Not Track

  • How We Protect the Information That We Collect

  • Individuals in the European Economic Area (“EEA”)

  • Changes to Your Account Information

  • Opt-Out Procedures

  • Contacting the Website

  • Hawaii Privacy Policy

    • Categories of Personal Information We Have Collected From Or About Its Guests in The Preceding 12 Months

    • Categories of Sources From Which We Have Collected Personal Information About Guests

    • Business or Commercial Purposes for Which We Have Collected or Sold Personal Information About Guests in The Preceding 12 Months

    • Categories of Personal Information We Have Disclosed for A Business Purpose in The Preceding 12 Months

    • Categories of Personal Information We Have Sold About Guests in The Preceding 12 Months

    • Children Under the Age of 16

    • Your Rights as a Hawaii Consumer

    • How We Will Verify That It Is Really You Are submitting The Request

    • Responding to your Right to Know, Right to Access, and Right to Delete Requests

    • Responding to Your Consumer Request to Opt-Out of The Sale of Your Personal Information

    • If You Have an Authorized Agent

    • Non-Discrimination

    • Consumers with Disabilities

    • Questions About the Policy

  • Hawaii Consumer Privacy Act Request

Collection of Information

Non-Personally Identifiable Data
Anytime you visit our website, we may gather certain non-personally identifiable information regarding the means you use to access our site.

We may collect your Internet Protocol (IP) address and browser information and reference site domain name when you visit this website and analyze this data for preferences, trends, and site usage statistics. We may look at what site you came from, or what site you visit when you leave us. We collect this information by using commonly used cookies, web beacons, and related technologies in order to analyze and understand how the website is used and to enhance your visits to our websites. For example, we may use these technologies to customize account pages for you, track user visits and account features, determine what features and pages are most frequently requested or visited and save your password so you do not have to provide it each time you visit the website.

We use this information to help diagnose problems with our server, administer the website, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our websites. This information enables us to determine which areas of the websites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent.

We use third-party companies to provide Internet data hosting and to help us measure and determine how visitors use our website and the effectiveness of our website and promotions in order to help us improve and optimize our website and the products and services we offer. We also use third-party companies to serve advertisements (banners or links) on our behalf across the Internet. These advertising companies use tracking technologies (including cookies and pixel tags) to collect non-identifiable information about your visits to our website and your interactions with our products in order to provide tailored advertisements based on your interests and browsing of our website. We do not use or associate personally identifiable information with remarketing lists, cookies, data feeds, or other anonymous identifiers.

For more information about the types of cookies we use and our reasons for using them, as well as your choices concerning cookies, please see our Cookie Policy.

In addition, some of our e-mail communications to you may include a "click-through URL" linked to a particular page on the website. By clicking on one of these URLs, you will automatically enter our website and we may collect information related to the "click-through." You may avoid having this information collected by not clicking on URL links in our e-mail communications.

Information You Voluntarily Provide
We may collect and store information that you provide to us through our website, in our stores, through our customer service representatives, at events, through marketing efforts, including contests, sweepstakes and events, and through third parties, or any other way we interact with you. You may choose not to provide certain information, but then you might not be able to take advantage of certain capabilities of our website or other services or products we may offer. We may request, collect and/or store some or all of the following types of personal information: name, billing address, shipping address, e-mail address, telephone number, financial and payment information, such as credit card number and expiration date, gender, personal interests, birthday or information about a third party you provide when we ship an order. We may also maintain a record of your product interests and purchases. We may also aggregate the information collected from you via other interactions.

In accordance with your device permissions, we may collect information about the precise location of your device. We may also collect information about your approximate location each time you access our Services.

We may collect the information you post in a public space on our site. For example, you might be able to post feedback or reviews about our products that others visiting our site will see. We also collect information when you contact us.

Any information you provide to us (i.e. name, e-mail address, etc.) when you enroll in one of our E-Mail Newsletter, request information, or use any of the other interactive portions of our Website, is securely maintained on our Web server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see Opt-out Procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Passwords: The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Public Forums: Our website may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Information Collected from Other Sources
To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided.

We may also receive information about you from other sources and combine or link that with information we have about you. For example:

  • We receive information from our vendor partners that provide or lead Roger dunn golf hawaii experiences (events, outings and trips), such as contact information and feedback participants provide.

  • We collect change-of-address information, demographic information, and information about consumer preferences, interests and opinions from third party sources.

  • If you create an account or access our Services using credentials from a third-party social media platform (such as Facebook), we have access to certain information from that platform, such as your name, email address, friends list and public profile information, in accordance with the authorization procedures determined by that platform.

  • We collect content you share publicly in connection with our products, services or campaigns, including photos, videos and profile information.

  • If you apply for certain co-branded financial products, we receive certain information from the financial institution we partner with, including whether your application was approved or denied, account closure information, and aggregated information about your transactional history.

Information We Infer or Derive About You
We may use or combine personal information that you provide, that we collect automatically, or that we obtain from other sources to derive or infer additional personal information about you. For example, we may infer that you are looking to purchase new golf equipment based on your website browsing behavior and past purchases, or we may use your IP address to estimate your general location.

Store Cameras
We use cameras in and around our stores for operational purposes such as measuring traffic patterns and tracking in-stock levels. Cameras in some stores may be used for fraud, theft prevention and security.

Social Media Widgets
Our website includes social media features, such as the Facebook, Pinterest, and Twitter widgets. These features may collect information about you such as your IP address and which page you are visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the companies that provide them.

DISCLOSURE OF PERSONAL INFORMATION

Except with your consent or as described in this Privacy Policy, we do not sell, rent, or share with third parties any of your personal information.

Service Providers
We may share personal information with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, loyalty program management, promotions fulfillment, web site evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.

Legal Requirements
We may share personal information with a third party if we are required by law to disclose that personal information. For example, we may be required to disclose personal information to respond to a subpoena, court order, or other legal process. We may also disclose this information in response to a law enforcement agency's request, or where we believe it is necessary to investigate or address unlawful acts or acts that may endanger the health or safety of a consumer or the general public, to verify or enforce compliance with the terms of use and policies that govern our website or as otherwise required or permitted by law. In addition, the personal information you provide to us may be transferred as an asset in connection with a merger or sale involving all or part of RDGOLFHI.com or as part of a corporate reorganization, stock sale or other change of control.

Business Transfers
In the event that our company sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our company are acquired, consumer information may be transferred as part of the acquisition.

Elsewhere at Your Direction
At your direction or request, or when you otherwise consent, we may share your information.

Transfer of Information to the U.S. and other Countries
We are based in the United States and process and store the information we collect in the U.S. If you are based outside the U.S., we transfer your personal information to, and process your personal information on, servers located in the U.S., a jurisdiction that may not provide equivalent levels of data protection as your home jurisdiction.

USE OF INFORMATION

We use the information we collect about you to provide, maintain, and improve our Services and the other interactions we have with you. For example, we use the information we collect to:

  • Facilitate and improve your in-store and online shopping experience;

  • Provide and deliver products and services, process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;

  • Manage your accounts with us, host forums and interactive areas of our Services, provide technical support (including to debug and troubleshoot), and send you technical notices, updates, security alerts, and support and administrative messages;

  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Worldwide Golf Enterprises, Inc. and our subsidiaries and affiliates and others;

  • Respond to your comments and questions and provide customer service;

  • Communicate with you about Worldwide Golf Enterprises, Inc. and our subsidiaries and affiliates and partner products, services, offers, contests, promotions, sweepstakes, surveys and customer experience research, news, events, outings, and trips, and other information we think will be of interest to you (for information about how to manage promotional communications, please see "Opt-Out Procedures" below);

  • Monitor and analyze trends, usage and activities;

  • In connection with our Services, stores and experiences;

  • Tailor the content and information that we send or display to you, offer location customization and personalized recommendations, help, and instructions, and otherwise personalize your experience while using our Services;

  • Provide advertising and marketing targeted toward your interests;

  • Process and deliver contest, promotion and sweepstakes entries and prizes;

  • Link or combine with other information we receive from third parties to help understand your preferences and provide you with personalized service; and

  • Carry out any other purpose conveyed to you at the time the information was collected.

EXTERNAL LINKS

Our websites contain links to other sites. Our company is not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our websites.

COOKIE POLICY

Our company may use a browser feature known as a "cookie." Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our company uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our websites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our websites. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As our websites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our websites may not function correctly and you may be required to renter any user IDs and passwords more frequently.

BROWSER-BASED DO NOT TRACK

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services

HOW WE PROTECT THE INFORMATION THAT WE COLLECT

The protection of the information that we collect about visitors to this Website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

  • We keep automatically collected data and voluntarily collected data separate at all times.

  • We use internal encryption on all data stores that house voluntarily captured data.

  • We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.

  • We restrict access to private information to those who need such access in the course of their duties for us.

INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA (“EEA”)

The following section applies to individuals in the EEA.

Legal Basis for Processing. When we process your personal information, we will only do so when:

  • We need to use your personal information to perform our responsibilities under our contract with you, for example to deliver products that you ordered from us.

  • We have a legitimate interest in processing your personal information. For example, if you are a customer, we may process your personal information to send you marketing communications, to communicate with you about changes to our Services, and to provide, secure, and improve our Services.

  • We find such processing is necessary to comply with our legal obligations.

  • We have your consent to do so. When your consent is the legal basis for our processing, you may withdraw such consent at any time.

Data Retention: We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Data Subject Requests: Individuals located in the EEA have the right to access personal information we hold about you and to ask that your personal information be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please send an email message to stores@rdgolfhi.com, click HERE to be taken to an online opt-out submission form, or call our customer service representatives at 1-808-942-7741. You may also update your online account information by logging into your online account or through the other methods described in the "Opt-Out Procedures" section below.

Questions or Complaints: If you are a resident of the EEA and have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article- 29/structure/data-protection-authorities/index_en.htm.

CHANGES TO YOUR ACCOUNT INFORMATION

You may update or correct your online account information by logging into your online account and updating your information or by calling Customer Service. You may also email us at email@rdgolfhi.com if you wish to deactivate your online account, but note that we may retain information about you for legitimate business purposes or as required by law.

OPT-OUT PROCEDURES

We offer visitors to RDgolfhi.com a means for controlling the use of session information. If, at any time after ordering products or registering for information, you change your mind about receiving information from us or about the use of information you provided, or wish to have your information deleted, please send us a request specifying your new choice. You can contact call us at 808-942-7741.

There are several ways in which you can tell us whether or not you want to receive promotional communications from us. You also will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. You may also contact our Customer Service Team at 1-808-942-7741 (US and Canada) or send an email message to email@rdgolfhi.com.

Location Information: The settings of your Internet browser or mobile device may allow you to stop sharing your precise location with Worldwide Golf Enterprises, Inc. or others.

Mobile Push Notifications/Alerts: With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Please note that removal of personal information from our database or "opting-out" will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request. If you opt out of receiving promotional communications, we may still send you non-promotional emails, such as emails about your purchases and account verification.

CONTACTING THE WEBSITE

If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us.

By Email:
email@rdgolfHI.com

By Mail:
Roger Dunn Golf hawaii
ATTN: Legal Department – Privacy Policy
1200 ala moana blvd suite 150
Honolulu, HI 96814

By Phone:
1-808-942-7741 (US and Canada)